Making Your Small Group Work Tip 1

Tip 1: Active Listening

Active listening is communicating to someone that you hear what they
are saying so they feel heard and understood.

Biblical references:
• James 1:19— “. . . everyone should be quick to listen . . .”
• Proverbs 17:27–28— “A man of knowledge uses words with restraint.”

Why it’s important:
• People know they are heard and understood
• They feel valued
• They discover more about themselves
• They are known at a deeper level by others

How to do it:
• Make eye contact
• Listen to the person who is talking and don’t interrupt
• Use statements or questions which show genuine interest and invite more communication
• Give feedback
• Not everyone in the group needs to respond verbally with questions or statements, but everyone needs to acknowledge what the person is saying (i.e., eye contact, nodding, body language)

Share Your Thoughts

Has your group struggled in this area? Share your stories and tips with fellow small group leaders in the comments section below.

Dr. Henry Cloud

Dr. Henry Cloud is a popular speaker, and co-host, with Dr. John Townsend, of the nationally broadcast New Life Live! Radio program, and cofounder of Cloud-Townsend Clinic and Cloud-Townsend Resources. His bestselling books include the Gold Medallion Award-winning Boundaries books and Making Small Groups Work. Dr. Cloud and his wife and two daughters live in Southern California.

Follow Dr. Henry Cloud on:   Facebook   Twitter   Website

John Townsend

Dr. John Townsend is a psychologist, popular speaker, and cohost of the nationally broadcast New Life Live! radio program, and a cofounder of Cloud-Townsend clinic and Cloud-Townsend Resources. He is coauthor of the bestselling Boundaries and author of Boundaries with Teens and Hiding from Love.

Follow John Townsend on:   Facebook   Twitter   Website

Bill Donahue

Dr. Bill Donahue is the author of the bestselling Leading Life-Changing Small Groups, Building a Life-Changing Small Groups Ministy (with Russ Robinson), Coaching Life-Changing Leaders (with Greg Bowman), and the Equipping Life-Changing Small Groups DVD.

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